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Difficult Conversations: How to Discuss what Matters Most

Douglas Stone, Bruce Patton, Sheila Heen, Roger Fisher

$10.20 (Paperback)

To ensure productive dialogue about difficult issues . . .

How do you navigate a workplace fraught with office politics and tension? This book helps you stop swallowing your views and feeling like a doormat and start saying what you're thinking without a fight. This book is based on fifteen years of work at the Harvard Negotiation Projects. Use the ideas in this book to handle tough conversations more effectively.