RSS Feed

Getting promoted

admin — Sat, 14 Feb 2004 14:01:09 -0600

Dear Dr. Faith,

I have been a manager for 18 years. My department is flawless. We meet our goals. Morale is high and we receive high marks from customers. I'm pleased with the progress we've made. Now I'd like to move on. But every time there's an opening, someone else gets the job - usually a young man on his way to better things. I'm really discouraged. What do I have to do to get noticed? I like my job but I don't want to stay here forever!

Avoiding a conflict among peers

admin — Sat, 24 Jan 2004 12:33:26 -0600

Dear Dr. Faith,

I work in a customer service department. I have two colleagues who work with me. The problem is they don't get alone. Both complain to me about each other. I'm tired of being in the middle. What can I do?

Torn Apart

Tackling a leadership void

admin — Sun, 14 Dec 2003 13:57:46 -0600

Dear Dr. Faith,

We have absolutely no leadership in my organization. Everyone is scattered, morale is down, and business is flat. I'm responsible for performance improvement and guiding projects to achieve organizational goals. Yet daily I'm pulled into heavy discussions with middle managers about the lack of leadership and priorities that leave them on a ship without a navigator.

Moving beyond boredom

admin — Mon, 24 Nov 2003 10:49:13 -0600

Dear Dr. Faith,

I've been with my organization for over 20 years and have risen to a high level of leadership. But I'm bored. I want more from my job. There are too many meaningless meetings and politics to deal with. We're spinning our wheels, jumping from project to project, and going nowhere FAST. I'm just going through the motions because I don't think anything will change.

read more

Identifying your talents

admin — Tue, 14 Oct 2003 14:52:16 -0500

Dear Dr. Faith,

My MBA hasn't helped me define my talents. How do I recognize what my real gifts and talents are?

Perplexed

Dear ‘Perplexed,'

Here are four quick questions to ponder that will help you discover your true talents,
read more

Women rising to the top

admin — Sun, 14 Sep 2003 14:44:08 -0500

Dear Dr. Faith,

I am a high-level female executive in a major corporation Despite setbacks and challenges, I've risen to the in a dominant male culture. Many women ask the secret of my success. Here are some tips I've learned along the way.

1. Speak up.
read more

Leaving and starting new venture

admin — Thu, 14 Aug 2003 14:36:51 -0500

Dear Dr. Faith,

I love to implement innovative, new ideas. Over the past ten years, I've launched over ten successful projects in my company that have directly improved the bottom line. My latest idea is radical. Too radical I'm afraid for our conservative company. But I believe it would save the company millions.
read more

Soliciting feedback from your boss

admin — Tue, 24 Jun 2003 13:03:44 -0500

Dear Faith

I'm stressed out! My manager is never here. I receive little or no direction about what I'm supposed to do. It feels like I'm spinning my wheels. I've been with this company fifteen years and I've always been a good contributor. This is the first
read more

Stopping employee bickering

admin — Thu, 24 Apr 2003 11:38:09 -0500
EMPLOYEE COMPLAINTS -DRIVE MANAGER CRAZY

read more

Taking a break to recharge

admin — Fri, 14 Mar 2003 13:24:22 -0600

Dear Dr. Faith,

I'm a single mother and struggling to keep up with the demands of my job. Our company recently laid off half the people in my department. There are only five employees left the do the work of ten. I'm stressed to the max. Customers are calling and complaining and there's no way I can address all their concerns. I spend my time just putting fires. I don't feel good about my work or myself because it's all too much!
read more

Responding to price-sensitive customers

admin — Fri, 14 Feb 2003 13:19:15 -0600

Dear Dr. Faith,

I am a small business owner. The economy has been rough on my bottom line. As a company we provide an excellent training to our customers. But lately the response we're getting from the marketplace is, "We simply can't afford you." I'm not sure where to go from here. Our business is almost in the tank. Any suggestions?

Almost Belly Up

read more

Hiring great employees

admin — Fri, 24 Jan 2003 12:16:02 -0600

Dear Dr Faith,

I'm an independent business owner of a small retail firm. My problem is hiring good staff. In the last six months I've hired two people. One left unexpectedly and the other is not doing a good job. How do I find qualified people who can do the job? Resources are tight but I still need good people.

Small business owner

read more